FORD NATIONAL ROADSIDE ASSISTANCE AND AUTO CLUB LIFESTYLE MEMBERSHIP
Ford National Roadside Assistance and Auto Club Lifestyle Membership is included with your vehicle purchase and following each eligible Scheduled Service at a participating Ford Dealer1. Applicable to Retail and Small Business Customers (Fleet less than 5 vehicles) only.
Large Fleet (5 vehicles or more) and Government customers are eligible to have Ford National Roadside Assistance cover added, upon request at a participating Ford Dealer at Sale and following each eligible Scheduled Service.
Whether you're ten minutes from home or hours away, you only need to experience a flat tyre or flat battery to know the value of National Ford Roadside Assistance. Together with Auto Club Lifestyle Membership, you also get to leverage the Auto Club Rewards Program of your home State or Territory, and other exclusive discounts including travel, accommodation, retail and lifestyle experiences. Until your vehicle reaches 7 years of age, each time a Standard A or B Scheduled Service is completed by a participating Ford Dealer, you'll receive an Auto Club Lifestyle Membership and Ford National Roadside Assistance for up to 12 months from the date of the service1.
Ford National Roadside Assistance benefits include:
(Available to all Ford customers, including Retail, Fleet & Govt. customers)
24/7, 365 days per year
Flat battery
Out of fuel
Flat tyre
Lockout
Mechanical breakdown
Towing
Calling Roadside Assistance
- Your Name
- Registration number of the vehicle
- Precise location of the vehicle
- A brief description of the problem
- A contact phone number (where possible)
Bogged Vehicles
Off-Road Rescue
Caravan and Trailer Towing
Personal Benefits more than 100km from home
Emerald Ford
- Mon-Fri:8:00am-5:00pm
- Sat: 8:00am-12:00pm
- Sun: Closed