Covid-19 Response

March 20, 2020

Announcement from Emerald Ford

In response to the unprecedented COVID-19 situation we are currently facing, I would like to give you confidence that your business with us is safe. As a local business of the Central Highlands community this situation will no doubt cause great uncertainty in our region. We wish to assure you we are open for business and ready to adapt to meet the needs of our valued customers. We have outlined the changes our Dealership has made to ensure you can still continue your business with us in a safe and precautious manner.

Remote Purchasing

  • We can provide a tour of our current range and showcase any vehicle features via video.
  • When you’re ready to purchase your new Ford we can do the entire process via phone/email.

Increased Sanitisation

  • Demonstrator vehicles regularly sanitised with Biocidal spray.
  • We are using hygienic seat covers & customer vehicles will be sanitised prior to their return.

Service Pick up/Drop Off

  • “Contactless” Service vehicle drop off & collection options are available on request.

Test Drive Options

  • Prefer we come to you? We can bring your desired vehicle to your home or workplace for you to test drive*.

Please reach out to either myself or our team if you have any concerns or questions.

Tony Melloy
General Manager